The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 539 |
| Houston, TX | 409 |
| Philadelphia, PA | 277 |
| Washington, D.C., DC | 220 |
| Seattle, WA | 203 |
| Atlanta, GA | 197 |
| Denver, CO | 182 |
| Sacramento, CA | 146 |
| Salt Lake City, UT | 144 |
| Minneapolis, MN | 124 |
| Detroit, MI | 116 |
| Indianapolis, IN | 115 |
| Brooklyn, NY | 101 |
| San Francisco, CA | 99 |
| Portland, OR | 88 |
| Miami, FL | 78 |
| Boston, MA | 78 |
| Orlando, FL | 74 |
| Pittsburgh, PA | 74 |
| Oakland, CA | 59 |
| Charlotte, NC | 56 |
| Baltimore, MD | 56 |
| Jacksonville, FL | 48 |
| Tampa, FL | 45 |
| New York City, NY | 40 |
| Nashville, TN | 40 |
| Reno, NV | 37 |
| Phoenix, AZ | 36 |
| Dallas, TX | 34 |
| Tacoma, WA | 31 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
lil skrimp (@TAC0C4T) reported Comcast sees the slightest bit of wind outside then shuts down internet for 3 hours. Also convenient that it goes down exactly when they send most workers home so they can take their time. ******* hell
- Raymond Boone (@Raymond94472070) reported
@comcast I never get the speed I pay for so what did y’all actually do?
- Kevin Sippy (@kevinsippy) reported
Hey @fsnorth @Xfinity @comcast can you guys fix the feed of the #mnwild game?This is painful to watch boys....Like I'm watching a YouTube video on dial up internet here...
- ⚇ (@_plorf) reported
@0kbps if i got this ad i would demand a refund from comcast for my time and cognitive damage
- 𝖎𝖘𝖆𝖇𝖊𝖑 (@woahhizzy) reported
Never thought I’d say this but I sure miss starting fights at the xfinity Center and getting kicked out of the house of blues
- Ben Gordon (@BenGordon92) reported
@LabonteFan Especially with Moffitt sitting what? 15th? 16th? in truck points. My biggest issue with this is why burn the bridge? Brett has done a great job in that start up 02 in Xfinity so he should know with the RCR connection, the 99 COULD do well. Why burn the bridge if they expand?
- Smashes (@akaSmashes) reported
@Xfinity worst internet provider there is. Literally no contest.
- Total Zombie (@TotalZombie) reported
@comcast Re: tweets mentioning a Smart Resume dvr feature that I haven't seen before. Does that require a new DVR unit? I'm interested. This unit is terrible when fast forwarding and reversing. It sometimes skips 10 minutes at a time.
- Tetris (@TetrisChemist) reported
Comcast for the last two days has had the most garbage service I've seen in years. Internet just hasn't been online for me for roughly half of the time.Can't wait until later this week when I'll inevitably need to have zoom lectures on my phone while paying for wired internet
- Graham (@osmiem) reported
@comcastcares @Xfinity how has comcast/xfinity not been sued yet their wifi is literal dog ****, they give you unnecessary charges, they charge too much, i can't stream because of it because my ping is 8000, so i am ranting here like **** you comcast@comcastcares doesn't care 👎
- Jay Dray (@JillDraluck) reported
@comcastcares trouble started w my TV only AFTER comcast did work in the community to "ehance" our experience. This is more frustrating than ever. Seems its something every month!
- Tiffanee (@tiffanee_dawn) reported
@spida4ever Came home late from running errands and my stupid Comcast was down
- Joe Muscara, Joe Stone (@jmuscara) reported
@comcastcares Is useless info I didn’t need to call for, especially since I started the call by telling them we don’t think we’ve had any changes recently.I can talk more about it tomorrow. Going to bed now. But your service is usually much better than this so I’m disappointed.
- Bitcoin&Bald 🔴🔴🔴🔴 (@BaldBitcoin) reported
@PeterLBrandt To be fair #bitcoin Twitter has been warning people away from @coinbase for forever. It’s like signing up for Comcast cable.... bad customer service comes with it.
- Big Business💼 (@Foreigntrippinn) reported
Why my WiFi moving slow and the glitching AGAIN!!!???? @Xfinity
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